Domain Name Policy
1. Introduction
Welcome to our Domain Name Registration Service. By registering a domain name with us, you agree to adhere to the terms and conditions outlined in this policy. This policy is designed to ensure a secure, efficient, and fair domain name registration experience for all users.
2. No Refunds Policy
Please be aware that all domain name purchases are final. Once a domain name has been registered and the payment has been processed, no refunds will be issued. We strongly recommend double-checking the domain name, spelling, and extensions before completing your purchase.
3. Prohibited Use
Users are strictly prohibited from using our domain name registration and hosting services to host, distribute, or link to abusive, illegal, or offensive material under the jurisdiction of Nigeria. This includes, but is not limited to:
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Content that promotes violence, terrorism, or hate speech.
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Content that is defamatory, libelous, or invasive of privacy.
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Child pornography or any material that exploits or abuses children.
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Any activities that violate local, state, or international laws.
4. DMCA Notices for .ng Domains
For all domains with the .ng extension, any Digital Millennium Copyright Act (DMCA) notices received will be forwarded to the domain owner. We will not take any further action on these notices. The domain owner is responsible for addressing and resolving any DMCA claims directly.
5. DMCA Notices for Other TLDs
For all other top-level domains (TLDs) not ending in .ng, we will adhere to all takedown notices, DMCA requests, and similar legal requirements. We reserve the right to remove or disable access to content that violates copyright laws or any other applicable regulations.
6. Complementary Web Hosting for .ng Domains
We offer free complementary web hosting for all .ng domain names. However, please note that this hosting comes with no guarantees of uptime, performance, or availability. Additionally, no DNS service is provided with the complementary hosting. Clients have two options for DNS management:
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Contact our support team to have DNS entries added. Please note that this means the user will not have granular control over their DNS settings.
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Use external DNS services such as Cloudflare for DNS management.
7. Basic Terms for Domain Purchases
By purchasing a domain name from us, you agree to the following basic terms:
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Accuracy of Information: You must provide accurate and up-to-date contact information during the registration process.
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Renewal and Expiry: It is your responsibility to ensure that your domain name is renewed before its expiration date. Failure to renew your domain name may result in its loss.
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Domain Transfer: You may transfer your domain name to another registrar, provided that all outstanding fees have been paid and the domain name is not under any legal dispute.
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Modification of Terms: We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to you via email or our website.
8. Governing Law
This policy is governed by the laws of Nigeria. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts of Nigeria.
9. Contact Information
For any questions or concerns regarding this policy, please contact our support team at .
10. Company Information
SiteHUB Agency Ltd, is registered in and operated in Nigeria. We are an accredited Nira .ng domain registrar.
